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Joined 2 years ago
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Cake day: June 21st, 2023

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  • With the Switch 2 announcement, it’s kind of clear that they aren’t even trying to be a tech company anymore. While not every last one of their consoles released was a true innovation, it did feel like something that was built into part of their brand. Now we just have the Switch 2 which is mostly what you’d expect with some decent QoL upgrades.

    Nintendo is pursuing the walled garden approach. You’re barely even buying a console anymore, a lot of this hardware has more or less converged. What you’re buying is access to the cultivated ecosystem. Like everything else these days, they entice you in with the big, recognizable brands and hope there’s enough else to keep you there. Emulators straight pierce that veil and it’s why they went so hard on them.

    I’m not criticizing (too heavily) the people that choose to hold on to the franchises they love, but once you step outside and choose alternatives, there’s very little to bring you back. Pokemon lost me a few gens ago, honestly not the biggest Zelda fan, and Mario alone won’t do it for me. Metroid and Starfox are scattershot … Personally I’ll stick with the Steam Deck and wait for Switch 2 emulation to roll around. And if it doesn’t, there are just so many other games to play these days.




  • 1000% this. Without giving away too much information, I work(ed) for a cloud provider (not one of the big ones, there are a surprising number of smaller ones in the field you’ve probably never heard of before). I quit this week to take a position in local government with some quaint, on-prem setup.

    1. We were always understaffed for what we promised. Two guys per shift and if one of us took vacation; oops, lol. No extra coverage, just deal.
    2. Everyone was super smart but we didn’t have time to work the tickets. Between crashes, outages, maintenance, and horrendous tickets that took way too much work to dig into, there was just never enough time. If you had a serious problem that took lengthy troubleshooting, good luck!
    3. We over-promised on support we could provide, often taking tickets that were outside of infrastructure scope (guest OS shit, you broke your own server, what do you want me to do about it?) and working them anyway to please the customer or forwarding them directly to one of our vendors and chaining their support until they caught wise and often pushed back.
    4. AI is going to ruin Support. To be clear, there will always be support and escalation engineers who have to work real problems outside the scope of AI. However without naming names, there’s a big push (it’ll be everyone before too long, mark it) for FREE tier support to only chat with AI bots. If you need to talk to a real human being, you gotta start dishing out that enterprise cash.

    Mix all that together and then put the remaining pressure on the human aspect still holding things up and there’s a collapse coming. Once businesses get so big they’re no longer “obligated” to provide support, they’ll start charging you for it. This has always been a thing of course, anyone who’s worked enterprise agreements knows that. But in classic corpo values, they’re closing the gap. Pay more for support, get less in return. They’ll keep turning that dial until something breaks catastrophically, that’s capitalism baby.