

And while information itself can be a “product” or be provided as a service, in most cases, it’s not.
Sure, but my point is that the same is true of physical machines. People don’t want working machines for the sake of working machines. They want working machines to actually do something else, to output a “product” of that machine’s operation.
And viewed in that way, information services are as much a standalone “product” as maintenance/repair services. Information services account for trillions of dollars of economic activity for a reason.
So was Moviepass, but while they were operating it was a great deal for the consumer. I wasn’t going to sit that out just because I could see that they were gonna run out of money eventually.
The proper consumer response to these types of models (get them hooked with a great value proposition and then try to squeeze them once they’re in) is just to leave when things get bad. Subscribing to Netflix in 2013 doesn’t mean that I had to keep subscribing through 2023. I could get the benefit of a 2014 subscription and reevaluate each year whether it was worth continuing.