I have a new WD Blue 1TB ssd hard drive that doesn’t want to get formatted or mounted. When I attach the drive via USB I get an error message of:

Unable to Mount 1.0 Tb volume
An operation is already pending

Eventually I get:

Unable to Mount 1.0 Tb volume
timeout was reached

I have a Lenovo Thinkpad T570 running Linux Mint 22.1 Xia base. “GParted” and “Disks” don’t see the drive. Is there something I can do to access the disc or is it toast?

  • floppingfish@lemmy.worldOPEnglish
    32·
    5 days ago

    Some more

                              usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd

    [211953.700655] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd [211979.236790] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd [211979.249917] sd 1:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK cmd_age=152s [211979.249940] sd 1:0:0:0: [sdb] tag#0 CDB: Write(10) 2a 00 00 00 08 00 00 00 08 00 [211979.249950] blk_print_req_error: 752 callbacks suppressed [211979.249959] I/O error, dev sdb, sector 2048 op 0x1:(WRITE) flags 0x800 phys_seg 1 prio class 0 [211979.249982] buffer_io_error: 21278 callbacks suppressed [211979.249988] Buffer I/O error on dev sdb1, logical block 0, lost async page write [212004.768420] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd [212030.306531] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd

    • JASN_DE@feddit.orgEnglish
      5·
      5 days ago

      I/O errors, nice. What kind of disk is this? Removable USB case? Fixed one? Are you able to test the disk in another case or directly plugged into a mainboard?

      • floppingfish@lemmy.worldOPEnglish
        2·
        5 days ago

        WD Blue SSD drive in a removable case. I’ll try it another machine.

        Same issue on a different machine :-(

        • Successful_Try543@feddit.orgEnglish
          1·
          4 days ago

          As @catloaf@lemm.ee suggested, try plugging it in directly on an internal port, not via USB. Then you figure out whether the USB converter is faulty or the SSD itself is broken.